Refund Policy
Refund Policy
Thank you for shopping with us! We hope you are happy with your purchase. However, if you are not entirely satisfied with your order, we're here to help. Please review our refund policy below.
1. Refund Eligibility
To be eligible for a refund, you must meet the following criteria:
- The item(s) must be in new, unused, and resellable condition.
- The item(s) must be returned within [X] days from the date of purchase.
- Proof of purchase (e.g., receipt, order number) must be provided.
- The product must not be on our list of non-refundable items, such as clearance items, digital products, or gift cards.
2. Refund Process
Once we receive and inspect the returned product, we will notify you of the status of your refund. If approved, your refund will be processed to the original payment method within [X] business days.
3. Non-Refundable Items
The following items cannot be refunded:
- Gift cards
- Downloadable software products
- Customized or personalized items
- Opened or used items, unless faulty
- Sale or clearance items, unless defective
4. Return Shipping
You are responsible for paying for return shipping costs, unless the item is defective or an error was made in fulfilling your order. If you receive a defective or incorrect item, please contact us immediately so we can